Service Training & Etiquette Performance Solution


I took the Domestic Violence and BASSET training and found it to be one of the most easy to understand and well put together training programs.
Cindy D the educator for the class was able to keep our interest while explaining all aspects of the material in a manner we all could understand.
I highly recommend Step Solution of IL for your in-person or Zoom training.
– Susan C,
St. Charles, IL

Was able to receive my BASSET training and certificate the same day with Step Solution.  The course was organized, easy to follow and more interesting then I remembered.  Most online classes are harder to understand so I learned a lot more and had a better understanding of the course and State law by participating in a classroom setting.   I would recommend using Step Solution to anyone and can guarantee you won’t be disappointed or bored during the training.
– Emily
Addison, IL

As I’m not tech savory I preferred to take the in-person BASSET class from Step Solution to obtain BASSET renewal card.  I found the class to be very informative, quick and easy.  We had a great group, a lot of fun! I walked away with more knowledge and a bunch of goodies for the restaurant.   You won’t be disappointed.

– Denise
Hanover Park, IL 

I found the BASSET class to be very interesting with valid content, especially if you are new server, bartender or hostess in the Restaurant Industry.  I would recommend taking this this training classes with Step Solution — you can’t go wrong.  

– Sue D
Mt. Prospect, IL

Step Solution is great, informative and cost effective.  I was happy to get an instructor that explained the BASSET requirements in a manner I could understand.  

– Patel H.
Hanover Park, IL

I took the BASSET and Sexual Harassment Class with Step Solution, the instructor Cindy was absolutely wonderful, she made everyone in the class feel comfortable to ask a question and had a full understanding of the material before she moved on to the next segment.  I would highly recommend using them for your training needs. 

– Brown D.
Crystal Lake, IL

I really didn’t understand why the State required all of us hair techs to take a Domestic Violence class until I actually attended a class with Step Solution.  It was so interesting and informative I admit that I have learned a lot and would now say to anyone that needs this credit not to wait, you will find that its worth taking.  I would especially suggest calling Cindy at Step Solution. 

– Ellis J.
Park Ridge, IL

Cindy took a lot of time helping me to understand the BAC section of the program. She is patient and very knowledgeable, friendly with professional service.  Would recommend Step Solution of IL to anyone interested in taking a TIPS/BASSET Class.

 – Laurie
Bloomingdale, IL

BASSET training with Step Solution gave me a unique insight on the do’s and don’ts of Alcohol Service and State law. I would definitely recommend taking the physical class rather than the online program.
– Linda
Itasca, IL

BASSET training exceeded my expectations. The teacher had a good rapport with everyone and explained each section of material until we had a good understanding.

– Mickey

Once the technical difficulties got figured out in our class, I found the instructor and the program offered me some very good tips on how to handle different situations while bartending.

– Shari
Itasca, IL