Service Training & Etiquette Performance Solution

TIPS/BASSET Training Testimonials

I found the BASSET class to be very interesting with valid content, especially if you are new server, bartender or hostess in the Restaurant Industry.  I would recommend taking this this training classes with Step Solution — you can’t go wrong.  

– Sue D
Mt. Prospect, IL

Step Solution is great, informative and cost effective.  I was happy to get an instructor that explained the BASSET requirements in a manner I could understand.  

– Patel H.
Hanover Park, IL

I took the BASSET and Sexual Harassment Class with Step Solution, the instructor Cindy was absolutely wonderful, she made everyone in the class feel comfortable to ask a question and had a full understanding of the material before she moved on to the next segment.  I would highly recommend using them for your training needs. 

– Brown D.
Crystal Lake, IL

I really didn’t understand why the State required all of us hair techs to take a Domestic Violence class until I actually attended a class with Step Solution.  It was so interesting and informative I admit that I have learned a lot and would now say to anyone that needs this credit not to wait, you will find that its worth taking.  I would especially suggest calling Cindy at Step Solution. 

– Ellis J.
Park Ridge, IL

Cindy took a lot of time helping me to understand the BAC section of the program. She is patient and very knowledgeable, friendly with professional service.  Would recommend Step Solution of IL to anyone interested in taking a TIPS/BASSET Class.

 – Laurie
Bloomingdale, IL

BASSET training with Step Solution gave me a unique insight on the do’s and don’ts of Alcohol Service and State law. I would definitely recommend taking the physical class rather than the online program.
– Linda
Itasca, IL

BASSET training exceeded my expectations. The teacher had a good rapport with everyone and explained each section of material until we had a good understanding.

– Mickey

Once the technical difficulties got figured out in our class, I found the instructor and the program offered me some very good tips on how to handle different situations while bartending.

– Shari
Itasca, IL